Shipping policy

Shipping Policy – Aishvani

Last Updated: 22 July 2026

At Aishvani, we are committed to delivering your jewellery safely and on time. Please review our shipping policy below.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • Once your order is shipped, you will receive a shipping confirmation via Email, SMS, or WhatsApp along with the tracking details.

Estimated Delivery Time

Location Estimated Delivery Time
Delhi NCR 1–3 Business Days
Metro Cities 3–5 Business Days
Rest of India 4–7 Business Days

Delivery timelines are estimates and may vary due to weather conditions, courier delays, public holidays, or unforeseen circumstances.

Shipping Charges

  • Free Standard Shipping on all prepaid orders across India.

  • Shipping charges (if applicable) will be displayed during checkout before payment.

Cash on Delivery (COD)

  • Cash on Delivery may be available for selected PIN codes.

  • Additional COD charges, if applicable, will be shown at checkout.

Order Tracking

Once your order is dispatched, you will receive:

  • Tracking ID

  • Courier Partner Details

  • Tracking Link

You can use these details to monitor the status of your shipment.

Delivery Attempts

Our courier partners will usually make multiple delivery attempts.

If the order cannot be delivered due to:

  • Incorrect or incomplete address

  • Incorrect phone number

  • Customer unavailable

  • Refusal to accept the package

the shipment may be returned to us. Re-shipping charges may apply.

Address Changes

Address modifications can only be requested before your order has been shipped.

Once the order has been dispatched, we may not be able to change the delivery address.

Delayed Shipments

While we strive to deliver every order within the estimated timeframe, delays may occur due to:

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Logistics or courier disruptions

  • Government restrictions

Aishvani is not liable for delays caused by third-party courier services, but our team will assist you in tracking your order.

Damaged Package on Delivery

If the outer package appears damaged or tampered with:

  • Take clear photographs before opening.

  • Record an unboxing video from the sealed package.

  • Contact us within 48 hours of delivery.

Contact Us

Email: hello@aishvani.com

Phone / WhatsApp: +91 9560211120

Support Hours: Monday to Saturday | 10:00 AM – 6:00 PM (IST)

Please mention your Order ID while contacting our support team for faster assistance.

Aishvani reserves the right to update or modify this Shipping Policy at any time without prior notice. By placing an order on our website, you agree to the terms stated above.